Finance 2021: Go digital or go home

Customer preferences are already skewing digital – if you don’t keep up, you’ll get left out.

61%

of customers already use their mobile phone to bank.

More connected than ever

With mobile devices and Wi-Fi everywhere becoming the norm, there will be more information flowing online – including financial data.

Mobile data traffic will increase seven-fold between 2016 and 2021 globally.

By 2021, there will be 3.5 networked devices per person.

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Video will take over

As video becomes a primary content driver, you’ll have to make it part of your experience. Remote experts and interactive ATMs with remote tellers will become key touchpoints in your customer experience.

 

By 2021
It would take more than 5,000,000 years to watch all the videos posted online every month.

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The threats will be greater

Hackers are rapidly adopting new forms of attacks. Staying on top of your security will be more important than ever.

Safeguard your clients and your business with a robust security program that stays one step ahead of the threats.

Time to threat detection:

Cisco

Cisco 3.5 hours

3.5 hours

Industry Standard

Industry Standard 40 hours

 ~40 hours

Discover more about how financial services are going to change by 2021 and how to future-proof your business.